Q: How long will my car be unavailable while the windshield is being replaced?
A: The actual installation of the windshield takes 1-2 hours to complete, but then the vehicle must sit to allow the urethane adhesive to properly cure. The safe drive away time varies with different urethanes, but at Mesko Glass, we invest in urethane products from an industry leader, and the safe drive away time is only one hour after the installation is complete. Always ask the glass company what the drive away time is on your installation. (For more, visit the auto glass safety page).
Q: Will my car insurance cover the cost of the glass replacement?
A: Yes, glass claims are covered under the comprehensive section of your insurance policy. If you have that coverage, all you are responsible for is your deductible. Mesko Glass has direct billing with all insurance companies and can easily help you file your claim.
Q: What is the warranty after my installation is complete?
A: At Mesko Glass, we provide you a warranty covering our workmanship for as long as you own the car. In the rare chance you have a water leak, an air noise, or any other issue related to our workmanship, we will fix it free of charge. We have been installing glass since 1930, and we pride ourselves on standing behind our work.
Q: What is the difference between OEM glass manufacturers and Non-OEM manufacturers?
A: OEM glass companies work hand in hand with the car manufacturers during research and design of their vehicles. They also provide the glass for the assembly line and glass replacements after the car is sold. These OEM companies have all the specifications to produce the glass to the proper tolerances and contours to ensure a proper fit in the vehicle.
Non-OEM companies do not have access to this information and do not have working relationships with the car manufacturers. Therefore, these companies produce glass that might not always have the proper fit for the car.
Mesko Glass deals almost exclusively with OEM companies such as PPG, Pilkington/LOF, Guardian, Carlite, Mopar, as well as others. We feel our customer’s safety and satisfaction is worth the investment.
Q: Can you perform my glass replacement at my home or work?
A: Mesko Glass provides mobile service to our customers for their convenience if the vehicle is unable to be brought to one of our locations. However, to guarantee a safe and proper installation every time, we can not perform installations in cold or inclement weather. In these cases, we will work with you to have the job done in the proper environment to ensure your safety and satisfaction.
Q: Is there a way to repair a chip in the windshield without replacing the glass?
A: Damage to your windshield that is less than the size of a quarter can usually be repaired without having to replace the glass. The damage can not be in your vision area because a blemish mark will always remain at the point of impact. Also, there is always a slim chance the chip may spread while attempting the repair, though this happens rarely. Stop at one of our locations to see if your damaged windshield is repairable. (For more, visit our windshield chip repair page).
Q: What other auto glass services does Mesko Glass provide?
A: We can replace most side-view mirrors at a very low cost compared to buying a new mirror unit. We also sell high quality windshield wiper blades and Aquapel, a windshield treatment product that coats your glass for clearer vision. If you have issues of any sort regarding the glass in your vehicle, call or stop in at one of our shops and allow us to help.
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Knowledge Staff to Help with the Insurance Claim
Our knowledgeable and friendly customer service team can answer all questions you may have regarding glass repair or replacement in your vehicle. Our Customer Services Reps can help you verify your insurance coverage, file your claim, and bill your insurance company direct.
Quality Workmanship from Trained Technicians
Our service technicians have the training and qualifications to provide quality workmanship that returns your vehicle to you safely and in a timely fashion. These high standards have helped make Mesko Glass the first choice of many customers throughout the region.
Only the Best for Our Customers
From our adhesives to our replacement glass, we use only quality replacement or OEM parts. At Mesko, we insist on using the best product for the job, because we believe that our customers deserve no less
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